Terms of service

These terms and conditions describe the basis for the purchase by you and sale by us of the goods described on www.jiaminikenya.com (the Website) which we own and maintain.

Placing an order

By placing an order on this website, you confirm that you have read these terms and conditions and that you agree to them. You should keep a copy of these terms and conditions for future reference.

Each order that you place is an offer to buy those goods and we shall accept that offer at our sole discretion, but orders are normally accepted if:

(a) the goods are available;

(b) the order reflects our current pricing;

(c) the goods are for delivery to a destination that we deliver to

(d) your credit or account card is authorized for the transaction.

We will confirm receipt of your order through our automatic screen confirmation of the order and we may also follow this up with a confirmatory email. Please note that at this stage your order for goods may not have been accepted by us.

Prices

The price of the goods and our delivery charges will be as set out on the Website from time to time, except in the case of obvious error.

If your order is for delivery to a destination outside Kenya, your order may be subject to import duties and taxes. It is your responsibility to pay any such duties and taxes. Any such duties and taxes may vary in different territories. We are unable to advise you in relation to any import duties and taxes and we recommend you contact the local customs office at the delivery destination in this respect.

We reserve the right to amend our prices and delivery charges at any time.

We are under no obligation to provide goods to you at an incorrect lower price, even once we have sent a confirmation to you, if the pricing error is obvious and could have been recognized by you as an error.

Payment

We accept payments by credit card and debit card, as set out on the website. Payment for the goods and related costs will be due at the time we accept your order.

You confirm to us that you are authorized to use the payment method that you provide to us when placing your order. We may carry out security checking to confirm that this is the case.

If your payment method is not authorized, we may refuse to accept your order and we will not have any responsibility for the non-delivery of the goods.

We are also not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order.

Cancellation

If you change your mind or for any other reason you decide you do not want to receive the goods, you have a legal right to cancel the Contract at any time from the date you receive the Confirmation until the end of the third day after the day you receive the goods from us. This cancellation right does not apply to any goods which are made-to-measure, custom-made or personalized for you.

If you decide to cancel your Contract, you must contact us in writing by email or by letter. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us.

If the goods are delivered to you prior to or after you inform us that you wish to cancel the Contract, we will contact you with instructions on how to return the goods to us. You must return the goods to us as soon as reasonably practicable and at your own cost.

When you cancel your Contract, you have a legal obligation to take reasonable care of them while they are in your possession.